HOW IT WORKS
We understand that there are essential products which you need to purchase for your pet on a regular basis. So to make life easier, you can set up a regular order and we'll schedule the order to repeat automatically for you at a frequency of your choosing.
F A Q'S
Whilst placing an order with us you can set up the schedule detailing when you would like future orders to be placed. Here’s how:
- Find the products you would like to purchase regularly.
- Tick the subscribe & save box that suits you
- Complete the rest of your purchase as normal.
Payment for your Scheduled Order is taken against the payment method you used when placing the original order. You are under no obligation to continue with scheduled orders, and can pause or cancel your Scheduled Order at any time via the "My Account" section
Yes, you can pause, edit or cancel your Scheduled Order at any time, via the "My Account" section. This is helpful if you are going on holiday, or find yourself with too much of the product remaining and do not require a new order.
How much is shipping?
shipping costs will vary based on where in the world you are. Each order will weight up to 2kg. You can view our current international shipping rates HERE
All orders sent within the UK are trackable, so you'll know when your goodies are about to arrive. As soon as your order is dispatched, we'll send you an email with your tracking number which can be checked with Royal Mail. Tracking numbers can also be viewed in your order history